Services
Ongoing Development & Support
Software needs maintenance. We stay on after launch — bug fixes, feature releases, and adaptation as your business changes, on a monthly retainer with agreed response times.
What this includes
- 01
Severity levels with agreed response and resolution targets, written into the retainer rather than assumed.
- 02
No one re-learning your system on your budget.
- 03
A prioritised backlog reviewed with you each cycle, so work starts when you need it rather than when a queue clears.
- 04
Uptime, error rates, and performance tracked continuously, with escalation paths agreed in advance.
- 05
Scheduled patching of libraries and runtimes, with regression testing before anything reaches production.
- 06
Usage data feeding quarterly decisions about what to build, what to change, and what to retire.
Built with
- Maintenance and bug fixes
- Feature development
- Monitoring and alerting
- Security and dependency updates
- Roadmap planning
Related work
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